Concessionary Travel Passes

Concessionary Travel Passes

TfGM are responsible for managing more than 420,000 National Concessionary Travel passes for people in Greater Manchester – and the majority of them are due to expire in the next 12 months.

The passes, issued to people aged 60 and over and to people with disabilities, provide free travel on many buses, trams and trains in Greater Manchester. They are part of a national scheme, but we are responsible for administering them locally on behalf of the government.

The majority of passes were first issued five years ago and will start to come up for renewal from April – which will involve a considerable amount of work for our Passes and Permits team.

TfGM have been planning for this for a long time and have worked with stakeholders, including the local authorities and bus companies, to ensure that the renewals process runs smoothly.

The next stage in the process is to send letters to all pass holders six weeks before their pass expires, to explain the process for renewals and prompt them to do it. The first of these letters will start arriving through people’s doors over the next few days.

When they do, other pass holders may start to question when their pass will be renewed; some pass holders may ask you for advice. If they do, please just reassure them that they will receive a letter within six weeks of their pass expiring, and that they do not need to do anything in the meantime.

If you would like to speak to someone about the process for renewing passes, please contact Stuart Johnson, Customer Relations Manager, on 0161 244 1716 or email him at: Stuart.Johnson@tfgm.com .